FAQs

How much does it cost for a family to stay at the House?

While there is no required fee to stay with us, we do ask that families make a $10 per night donation if able. No one is ever turned away due to inability to pay. The actual cost to operate a room at the Ronald McDonald House for one night is $70.

How long can families stay?

A family can stay at the House for as long as their child is in the hospital. After a guest has stayed 21 days, he/she will be required to meet with a staff member to discuss the need for continued stay.

How can I support the Ronald McDonald House?

Please click here to contribute online. If you would like to make a gift by mail or in person, you may direct it to Ronald McDonald House, 419 S. Hawthorne Road, Winston-Salem, NC 27103. Please identify tribute gifts (made in honor of or in memory of someone) and enclose the name and address of the person you would like to be notified. Please include corporate matching gift information, if applicable.

How do I become a volunteer?

Please apply online or please contact our Director of Volunteer Services at beckys@rmhws.org   or call (336) 970-5651.

Can I cook a meal for families?

Yes! Our families spend long days at the hospital with their children and often have little time, energy or resources to cook breakfast or dinner. The gift of a hot, balanced meal is always enjoyed and deeply appreciated. To schedule a time to cook a meal for House families, please contact our Meals Coordinator at meals@rmhws.org or (336) 970-5665.

Can I make snacks for families?

Yes! Being able to grab a quick snack is a great comfort to parents and children who are hungry and in a hurry. Commercially prepared, individually wrapped snacks such as trail mix, crackers, cookies, chips, or other similar items are always needed. Homemade brownies, cakes, pies, cookies and other baked goods can also be prepared and packaged by you on-site in our kitchen. To schedule a time to bake for families, please contact our Director of Volunteer Services at beckys@rmhws.org or call (336) 970-5651.

Can I tour the Ronald McDonald House?

Yes! We welcome individuals and groups for tours of our House. Tours are limited to groups of 30 or less. To schedule your tour, please call our Development Assistant 336-970-5659.

When is the House open?

The House is accessible to families 24 hours a day, 365 days a year. Our office is open Mondays-Fridays 8:00 a.m.-9:00 p.m., Saturdays 9:00 a.m.-2:00 p.m., and Sundays 2:00 p.m.-9:00 p.m.